Consumers file complaints after yoga studios fail to reopen

ALL content used in this not-for-profit blog remain the property of their respective owners.
http://www.channelnewsasia.com/news/singapore/consumers-file-complaints/1356374.html

The two Affinity Yoga studios that were slated to reopen this week after an exodus of instructors caused it to suspend classes have yet to lift their shutters, prompting customers of the company to seek help from the Consumers Association of Singapore (CASE).

RANDOM IMAGE

Responding to TODAY’s queries, CASE said it has received 13 complaints against Affinity Yoga involving its closure.

“It has come to our attention recently that Affinity Yoga has closed down indefinitely without taking into account the memberships and unused yoga sessions held by consumers who have already paid for the entire package,” said CASE executive director Seah Seng Choon.

“We have written a letter to Affinity Yoga requesting it to refund the unused packages to the consumers and are currently awaiting its reply.”

Mr Seah also advised consumers to file a claim with the Small Claims Tribunals as soon as possible as the company is still listed as a live entity on the Accounting and Corporate Regulatory Authority’s website.

Attempts to reach the studios’ director Jeanne Chung in the past two days were unsuccessful. But recently, Ms Chung asserted in a Facebook post that the studios would reopen on Monday.

Her message on Sunday revealed that the company’s recent financial woes were the cause of the departure of teachers.