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Sunday, November 23, 2014

Third-party taxi booking apps to be regulated

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http://www.channelnewsasia.com/news/singapore/third-party-taxi-booking/1485256.html

The Land Transport Authority (LTA) on Friday (Nov 21) announced that it will introduce a basic regulatory framework for all third-party taxi booking services to comply with.

This is expected to come into effect by the second quarter of 2015.

Under this framework, the following conditions must be met:
  • Registration of services with LTA
  • Dispatch only licensed taxis and drivers holding valid Taxi Driver’s Vocational Licences
  • Fare-related safeguards for commuters
  • Taxi booking services cannot require commuters to specify their destinations before they can make bookings
  • Customer support services for commuters
When asked if the new rules will apply to private car bookings such as those offered by Uber, an LTA spokesperson said, "In cases involving private cars, which are unlicensed public service vehicles, LTA will take action against the drivers."

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