Cabby fired for shouting at couple and child

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The taxi driver who scolded a child and his parents for not controlling his cries has been fired, transport operator ComfortDelgro said.

According to Lianhe Wanbao, ComfortDelgro has investigated the matter and found that the taxi driver lacked customer service. Due to his behaviour, the company decided to fire him.

The three-year-old toddler had been crying in the taxi when the cabby shouted at the parents, "Can you control your child and make him stop crying?"

The parents were furious.

The toddler's father, 33-year-old Mr Goh, had brought his family to East Coast Park last Sunday to play on the beach.

After a morning at the beach, they boarded the taxi to go home when the cabby shouted at him.

He retorted that his son was not a robot and could not be controlled like one.

However, the taxi driver shouted back that his ears had a medical condition and that the child's cries made his ears very painful.

According to Mr Goh, the driver said his son was already four years old and they should be able to control him. Mr Goh found this statement illogical.

He also said the cabby's behaviour should not be condoned and that children crying on taxis was a normal situation.

He decribed the cabby as a man in his 40s who acted like a gangster.

The cabby even got down the taxi and challenged Mr Goh when Mr Goh said he was going to complain about him after arriving at their destination.