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Friday, May 11, 2012

Man loses $3K after new ATM card hijacked

A man lost a month’s salary in his bank account after his new ATM card was somehow hijacked before it reached him.

The 50-year-old man, known only as Mr Zhou, had tried to withdraw cash at about 8pm on 14 April from an ATM near his home at Bukit Batok but was repeatedly rejected by the machine.

The assistant engineer then approached the bank for help and was informed that his card had already been cancelled because “his new card was already activated the day before”.

This confused Mr Zhou, who had not applied for a new ATM card, nor received any notification about it from the bank.

He went on to find out that someone had withdrawn $3,000 from his bank account the night before.

Mr Zhou said someone had hijacked his new ATM card, secretly activated it, then withdrew money from his bank account.

According to his bank account statement, $2,000 was taken out at 9pm the previous night at an ATM at Haig Road, and another $1,000 was stolen at 4am in the morning at an ATM in Bishan.

Mr Zhou immediately notified the bank, which issued him with a brand new ATM card on the spot and cancelled the fraudulent one.

He has made a police report regarding the unauthorised withdrawals.

The bank has a practice of randomly selecting customers holding older ATM cards and sending them replacement cards. A bank spokesman informed him that it is the first time that new cards have been stolen.

Mr Zhou is unsure of how the criminal managed to steal and activate his new card. But he said that his identity card number and birthdate would have been required to activate the new card.

The authorities and the bank are investigating the incident.

Reviewing footage from closed circuit cameras mounted near ATMs, the police have discovered a man wearing a motorcycle helmet withdrawing money at the identified ATMs around the time of the unauthorised withdrawals.

ORIGINAL SOURCE: http://news.insing.com/tabloid/man-loses-3k-after-atm-card-nicked/id-e7473f00
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