'Lemon law' on defective products to take effect in September

The so-called 'lemon law', which gives consumers better protection when they buy a defective product or a 'lemon' will kick off in September.

Under this law, consumers who find that a good is defective within six months of purchase, have the right to require the seller to repair or replace the goods within a reasonable period of time and without significant inconvenience to them.

Several MPs have called for more clarity on some parts of the legislation, like the exact form of refunds eg: vouchers or refurbished products instead of cash.

Minister of State for Trade and Industry Teo Ser Luck, replied that retailers cannot do so, and any partial or full refund should be in cash. Consumers can thus decline to accept vouchers as a refund.

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