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After a Kentucky Fried Chicken (KFC) outlet in Wuhan did not handle his complaint over food safety adequately, a Beijing man decided to take matters into his own hands.
He bought 2,000 buckets of chicken from KFC, in an attempt to protect potential customers and warn others about the food that they were eating.
Mr Yang Lin, 30, was on a business trip to Wuhan, Hubei from Beijing, and visited a KFC outlet with his friend Mr Lei around 12 noon on Sept 4.
As he was paying and waiting for his order, he happened to look through a gap between the food cabinets, and saw a young man in the kitchen preparing burgers.
"He wasn't wearing a cap or face mask. When he turned, I saw him using his bare hands to pick up patties and vegetables," he was quoted as saying in Chinese by China Smack.
Mr Yang said he immediately pointed this out to the counter staff and refused to eat the food. A female supervisor in her 20s came over to speak to him.
He requested that employees wear gloves during food preparation, and had to repeat himself three times, reported China Smack.
The manager of the outlet eventually apologised to Mr Yang.
According to Mr Yang, the manager explained that the employee forgot to wear gloves because there were many customers at the time.
The manager also said that food safety was guaranteed as the chef washed his hands multiple times before touching the food.
After his complaint, he noticed that the employee put on a cap and gloves, but not a face mask.
Upset that his complaint was not addressed satisfactorily, the businessman requested for 20 "family meal" buckets as compensation.
When the outlet refused, he placed an order for the 2,000 buckets, which comprises chicken pieces and soda.
The staff thought he was joking until he placed a wad of hundred yuan bills on the counter.
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