Members of California Fitness gym are upset that the gym has cancelled their lifetime memberships just because they did not pay the annual administrative fee of $8.
Furthermore, there were no warnings or reminders sent by the gym when the memberships, which cost $3,000 or more, were cancelled.
The Straits Times reported today that at least four readers had written in with such complaints while a consumer watchdog said it received three such complaints this year, and 14 last year.
Mr Lee Chee Kiang, a 39-year-old investment firm director, told The Straits Times that he wasn't offered the option of paying interest or paying the annual fee in advance when his membership was terminated.
He managed to get back $1,500 of the $4,000 he paid upfront when he turned to the Small Claims Tribunal in July this year.
The Straits Times also reported Consumers Association of Singapore executive director Seah Seng Choon as saying that 44 people had made complaints against California Fitness this year.
Out of these 44, three were from those whose memberships were terminated as they did not pay on time.
Last year, there were 74 complaints against the gym, including gripes on overcharging and sales tactics.
When contacted by The Straits Times, California Fitness declined to comment.ORIGINAL SOURCE
Content used in this not-for-profit blog remain the property of their respective owners.
No comments:
Post a Comment