Over 400 complaints lodged against Five Stars Tours after sudden closure

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http://www.todayonline.com/singapore/over-400-lodge-complaints-following-five-stars-tours-closure

Since Five Stars Tours closed on Wednesday (Jan 8), there have been 29 customers seeking compensation at the Small Claims Tribunal.

The Consumers Association of Singapore (CASE) has so far received 437 complaints, of which at least 200 complainants had bought bus tickets to Malaysia.

Many of their customers are planning to return to Malaysia for the Chinese New Year holidays.

As for the employees of Five Stars Tours, none have taken up jobs offered by the Express Bus Agencies Association.

Dynasty Travel, which does not provide express bus services at the moment, said it is planning to charter three buses to give affected customers free trips to and from Kuala Lumpur.