Borrowed blowtorch started SingTel fire

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He had 30 years of "hot-work" experience and had attended a number of courses in safety and fire prevention.

Yet the SingTel employee used a borrowed blowtorch that was almost twice as hot as it should have been and caused the fire at the Bukit Panjang Exchange on Oct 9.

This was the finding of the Board Committee of Inquiry, convened seven days later to probe the fire.

The use of the unauthorised blowtorch resulted in localised overheating, which started a slow-burning fire in a cable chamber.

The fire damaged 139 fibre optic cables and took down phone lines, banking, payment and Internet services.