Apple CEO sorry for Map errors, suggests Google Maps

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http://www.todayonline.com/Hotnews/EDC120928-0000163/Apple-CEO-sorry-for-Maps-errors,-suggests-rival-services

Apple Chief Executive Tim Cook apologised today to the consumer giant's customers who were frustrated with glaring errors in its new Maps service, and directed them to rival services instead, such as Google's Maps.

Apple launched its own mapping service earlier this month when it rolled out iOS 6, the highly anticipated update to its mobile software platform, and started selling the iPhone 5.

But users have complained that Apple's new map service - based on Dutch navigation equipment and digital map maker TomTom's data - contained geographical errors, gaps in information, and that it lacked features that made Google Maps so popular, including public transit directions, comprehensive traffic data or street view pictures.

"We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better," Mr Cook said in a letter to customers released on its website, adding that the company "fell short" of its commitment to deliver "the best experience possible to our customers".